Key skills
CommunicationRemote Work
About this role
Role Overview
- Handle inbound and outbound calls professionally
- Assist customers with questions, scheduling, and follow-ups
- Provide accurate information and customer support
- Document call notes and updates in company systems
- Maintain a professional and positive tone on calls
- Follow company processes and communication guidelines
- Support the team with general customer service tasks
Requirements
- Excellent spoken and written English (C1+ preferred)
- Previous experience in customer service, BPO, call center, or phone-based roles
- Strong communication and active listening skills
- Comfortable working in a fast-paced environment
- Strong attention to detail and multitasking ability
- Reliable internet connection and professional work setup
- Consistent and reliable work ethic
Benefits
- 100% remote work
- 40 hours per week
- Vacation benefits after 1 consecutive year with us
- Experience working with international clients
- Opportunities for professional growth
- Supportive team environment