Provide daily operational and compliance support for import and export processes of traded goods within a specific country or region
Administer free-trade agreement programs, including regular reviews of entry documentation and maintenance of tariff codes and country-of-origin (COO) data
Maintain internal controls and procedures to ensure compliance with trade regulations and minimize the risk of penalties or fines
Maintain organized and accurate trade records, update internal databases, and ensure activities align with established corporate policies, departmental procedures, and regulatory requirements
Serve as subject matter expert (SME) for general trade compliance and customs relations, including tariffs and VAT, training and educating cross-functional stakeholders throughout the organization
Interpret and apply trade regulations from various global agencies such as U.S. Customs and Border Protection (CBP) and World Trade Organization (WTO)
Assist with trade compliance projects relating to cost-avoidance programmes, duty drawback, free-trade agreements, and preferential origin
Complete or assist in applications of supporting documentation for export, import, shipping, and receiving processes to ensure accuracy and compliance with trade laws and country regulations
Stay updated on changes in international trade laws and regulations and communicate relevant updates to the appropriate stakeholders within the organization
Liaise with customs officials to facilitate the clearance of shipments, including handling of import/export documentation and potential issue resolution during the clearance process
Provide regular updates and reporting on key data and metrics to functional leadership; alert management to discrepancies and trends
Perform other duties as required, or assigned by management, to meet business needs
Adhere to company Personal Protection Equipment (PPE) policy
Requirements
Bachelor's degree in Customs, International Trade, Logistics, or related field—or an equivalent combination of applicable education and relevant work experience
Proven experience, ideally 3 or more years, in regulatory trade compliance, U.S. import/export operations, and customs brokerage
Proven track record of achieving refunds through documented trade compliance tools
Prior experience organising and analysing product and customer sales data through an ERP system
Demonstrated knowledge of export control and international trade concepts
Demonstrated ability to identify and describe parts, machines, and components in detail to completely and accurately support classification determinations in accordance with applicable regulations
Strong knowledge of export administration, customs valuation, product classifications, country-of-origin requirements, and tariff codes
Demonstrated excellent verbal and written communication skills, with ability to communicate to external partners and all levels of an organization
Proven knowledge of Microsoft Office applications, including advanced knowledge of Excel