Independently support prematching, confirmation, settlement, and post‑settlement activities across equities, fixed income, FX, and related asset classes
Own end‑to‑end processing from confirmation through settlement, ensuring accuracy, timeliness, and adherence to market cut‑offs
Validate and match trade details with brokers, custodians, clearing houses, and internal systems
Investigate and resolve trade breaks, settlement fails, cash breaks, and discrepancies, coordinating with counterparties and internal teams
Identify and mitigate settlement risk, counterparty risk, and currency risk, escalating material or aged issues appropriately
Act as the first point of escalation for Analysts, providing guidance and resolution support before further escalation to Technical Coordinators or Team Leaders
Provide clear status updates and recommended actions when escalating unresolved or high‑risk items
Execute processes in line with approved SOPs and DPAD documentation, ensuring control discipline and audit readiness
Ensure operational adherence to applicable regulations and market standards
Support internal controls and best practices designed to minimize operational, financial, and client risk
Perform and oversee ledger postings to books of accounts, identify cash and stock breaks, and ensure timely investigation and resolution
Identify recurring issues, manual touchpoints, and control gaps; propose process improvements and efficiency enhancements
Support automation and change initiatives by providing functional insights, test support, and BAU validation
Provide training, coaching, and day‑to‑day guidance to Analysts, supporting skill development and consistent execution of best practices
Act as an operational contact for brokers, custodians, investment managers, and internal stakeholders for issue resolution and clarifications
Collaborate effectively with Front Office, Risk, Compliance, and internal Operations teams to resolve market operations queries
Demonstrate resilience and sound judgement while operating in a high‑volume, time‑critical environment
Requirements
Bachelor’s degree or equivalent relevant work experience in Finance, Economics, Business, or a related field
3+ years of experience in banking or investment operations, with exposure to Trade, Cash, FX, or Settlements
Strong working knowledge of trade and forex lifecycle processes, settlement cycles, and cash flows
Familiarity with settlement and market infrastructure platforms such as SWIFT, CLS, DTCC, Euroclear, CREST, or equivalent
Strong analytical and problem‑solving skills with the ability to manage multiple priorities
Flexibility to support North America shifts (7:30 PM or 10:30 PM IST)