Accountable for production support, high availability of supported systems, project management, process improvement, quality assurance, and customer satisfaction.
Responsible for evaluating department policies and procedures and recommending solutions to upper management.
Part of IT retention plan, giving analysts a career path/opportunity to further develop skills within IT.

High School Diploma or equivalent
Three (3) years of clinical, Healthcare operations, revenue cycle, information technology or healthcare information technology experience.
Epic Experience required.
Bachelor's Degree in a related field (information technology or clinical/healthcare fields) preferred.
Current Epic certification required.
Certification in one or more Epic applications preferred.
Project Management Institute (PMI) Certification or equivalent certification preferred.

Comprehensive Benefits for Life & Family – medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week.
Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
Well-Being & Financial Security – PTO starts accruing from day one, 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards.
24/7 EAP counseling, virtual mental health support, food pantry, PTO donation program, and professional attire through the Classy Closet.
Growth That Moves with You – access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility.
Continuous review of compensation to ensure market competitiveness and internal equity.

Ambulatory Application Analyst III

Key skills