AI Governance – Program Manager

Role Overview

• Partner across Client Value & Innovation, General Counsel, IT, and Information Security to advance the firm’s AI governance and program strategy
• Lead the execution of initiatives that enable responsible, ethical, and sustainable adoption of generative AI tools
• Build strong relationships with attorneys and business services professionals to drive alignment, trust, and adoption across the firm
• Support the measurement of ROI and value for AI-enabled technologies across the firm
• Evolve and operationalize a firmwide AI governance framework that enables safe, responsible use of AI while meeting client, regulatory, and ethical expectations
• Establish, in collaboration with IT and Compliance, a repeatable governance and operating model for AI agents and workflows
• Draft, refine, and operationalize the firm's AI policies
• Manage ongoing governance responsibilities
• Ensure legal and ethical compliance of AI tools
• Manage the AI Champion Network to drive adoption, build capabilities, and unlock value from the firm's AI tools
• Develop and deliver targeted AI training programs for attorneys and staff
• Assist with evaluating use cases and feasibility analysis for generative AI tools
• Support agent engagements to design, build, and deploy high-value AI agents for US use cases
• Manage and maintain AI governance workflows and databases
• Define key performance indicators (KPIs) and metrics to measure the success, value, and impact of AI tools and programs

Requirements

• Bachelor's degree; JD preferred; equivalent experience in AI governance, risk, management consulting, or emerging technology environments will also be considered
• Preferred certifications: Project Management Professional (PMP) or an equivalent governance or compliance certification
• Minimum five years of experience in program management, AI governance, legal operations, or a related field, ideally within the legal tech industry
• Demonstrated interest in the transformative impact of AI on legal practice, with a focus on governance, ethics, and policy development; deep understanding of legal processes, terminology, and the challenges faced by legal professionals
• Strong understanding of generative AI technologies, including familiarity with tools such as Microsoft Copilot, Anthropic Claude, Legora, and Harvey
• Familiarity with data privacy and ethical considerations in AI, including information governance principles
• Excellent project management skills with a track record of successfully leading cross-functional teams
• Exceptional communication skills, capable of translating technical and policy concepts to non-technical stakeholders
• Ability to identify and respond to emerging governance risks and gaps in a fast-moving technology environment
• Proactive, collaborative, and adaptable approach to problem-solving
• Excellent interpersonal skills, with the ability to engage and influence diverse stakeholders, including attorneys and senior leadership
• Strong analytical and critical-thinking abilities, high level of accountability, discretion, and sound decision-making, with the ability to manage multiple priorities independently

Tech Stack

• PMP

Benefits

• Access to three medical plans
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Pre-tax benefits such as health savings and flexible spending accounts
• 401(k) savings plan
• Profit-sharing plans if eligible
• Fertility benefits designed to support fertility and family-forming journeys
• Minimum of 20 days paid time off
• Generous paid parental leave benefit allowing a minimum of 14 weeks of paid leave
• 11 Firm holidays