Virtual Assistant, US-Based Clients

Role Overview

• Provide comprehensive operational support, including calendar management, email handling, and appointment scheduling with meticulous follow-up.
• Serve as a primary point of contact for customer service inquiries, ensuring all interactions are professional, clear, and timely.
• Maintain the organization of digital files, records, and daily task lists to ensure nothing falls through the cracks.
• Assist in internal workflows with a sharp eye for detail, upholding our standards of professionalism in every task.
• Anticipate client needs and streamline communications to enhance overall efficiency.

Requirements

• 1–2 years of proven experience as a Virtual Assistant, Administrative Assistant, or Customer Service Representative is required.
• C2 / Near-native English proficiency (written and verbal) is mandatory for seamless communication with US stakeholders.
• Previous experience working directly with US-based clients is essential.
• While we are open to all VA backgrounds, additional experience in Medical, Legal, or Real Estate industries is highly valued.
• Strong organizational and multitasking abilities, with proficiency in CRM/EHR systems or project management tools.
• Must have a reliable high-speed internet connection, a professional work ethic, and a dedicated workspace.
• Immediate availability to work regular US office hours.

Benefits

• A professional and supportive remote work environment.
• The opportunity to work with diverse industries and high-level US clients.
• A role where your organizational skills directly impact the success of the business.