Manage and calculate Spiffs/STIs to incentivize and reward sales teams, boosting performance.
Process Spark points for positive customer reviews, encouraging a culture of excellence.
Accurately code and process invoices, ensuring timely payments and maintaining financial records.
Develop and implement streamlined sales and marketing operational processes, enhancing efficiency.
Monitor and analyze sales and marketing data, identifying trends and areas for improvement and optimization.
Collaborate closely with the sales and marketing teams, understanding their needs and providing effective operational support.
Ensure compliance with company policies and procedures, maintaining a professional and ethical work environment.
Stay updated on industry trends and best practices, suggesting innovative solutions to enhance our operations.
Provide regular, data-driven reports and insights to management, offering recommendations for strategic decisions.
Assist in the development and execution of strategic sales and marketing plans, contributing to the achievement of business goals.

Bachelor's degree in Business Administration, Marketing, or a related field, with a strong academic background.
Minimum of 2 years of experience in sales and marketing operations, demonstrating a proven track record.
Exceptional analytical skills, with the ability to interpret complex data and make informed, strategic decisions.
Excellent organizational skills and a meticulous attention to detail, ensuring accuracy in all tasks.
Proficiency in CRM systems and MS Office suite, with a willingness to learn and adapt to new technologies.
Knowledge of industry-specific software and tools is highly advantageous, showing a commitment to staying updated.
Ability to work independently, manage multiple projects, and prioritize tasks effectively in a fast-paced environment.
Strong communication skills, both written and verbal, enabling effective collaboration and relationship-building.
A proactive, solution-oriented mindset, approaching challenges with creativity and a results-driven approach.
Excellent teamwork and collaboration skills, with the ability to foster positive working relationships.

Sales & Marketing Operations Specialist

Key skills