Part Time Operations Specialist

Role Overview

• Coordinate contact with education institution, employers, and references of person
• Conduct online research with public and private resources.
• Input accurate and verified information into the internal background screening application.
• Accurately use time management to perform tasks in a timely manner to support client needs and timeframes.
• Serve as backup for all operations support, when needed.
• Handling and answering calls that include from clients, customers, return calls, and troubleshooting application calls.
• To take on needed tasks as designed by management, when needed for additional support.

Requirements

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Ability to work independently and collaboratively in a team environment.
• Knowledge of the FCRA and other regulatory requirements.
• Experience in background checks and or pre-employment screening industry
• Ability to work in a team environment.
• 2 or more years’ experience in customer service
• Experience in remote working