Designing, implementing, configuring, and deploying Google Workspace, M365, and Slack Enterprise+ environments, including Gmail, Drive, Teams, and SharePoint.
Overseeing implementation and migration projects, ensuring timely delivery, budget adherence, and alignment with established quality standards.
Configuring and managing integrations between collaboration platforms and business tools while automating workflows using REST API, PowerShell, or scripting.
Providing 3rd tier support for all collaboration tools, diagnosing and resolving complex technical issues promptly to minimize disruption to users.
Collaborating with IAM and security teams to implement and strengthen security measures and compliance policies across all platforms.
Developing technical documentation, user guides, and FAQs while delivering training, monitoring performance, recommending improvements, and staying updated on SaaS trends.

Have a Bachelor's degree, with 5+ years of experience in engineering, or a technical Degree in a related field
Show expertise in designing, deploying, managing enterprise environments for Google Workspace, Microsoft 365, and Slack administration and integration expertise.
Demonstrate expertise in Google Workspace setup, management, and configuration to ensure seamless system administration and functionality.
Demonstrate expertise in Slack functionalities, integrations, and enterprise grid administration.
Utilize AI tools such as Google Gemini to streamline tasks, create summaries, draft communications, and analyze data effectively.
Have experience with Email migration tools like cloud to on-premises, or cloud to cloud and working exposure to API.
Exhibit exceptional communication, interpersonal, problem-solving, and analytical abilities to convey technical concepts clearly and manage priorities, deadlines, and deliverables.

Systems Engineer II

Key skills