Training Administrator – Class Coordinator

Role Overview

• Provide Learning Management System (LMS) administrative support
• Assist with class scheduling and running LMS reports
• Manage customer inquiries through Service Central Tickets and emails
• Handle data quality processes such as class closure
• Complete other similar duties as designated by team Leads

Requirements

• Administration/training coordination type of experience
• LMS experience preferred
• Intermediate proficiency with Excel (Pivot tables, VLOOKUP, graphs, tables)
• Experience working in the back end of Learning Management Systems (LMS)
• Familiar with standard concepts, practices, and procedures associated with an LMS
• Experience providing training administration using an LMS
• Strong time management, planning, and organizational skills
• Good written and verbal communications

Benefits

• Comprehensive benefits package
• Health insurance
• Retirement plan
• Paid time off