Patient Financial Services Representative

Role Overview

• Conducts registration, point of service collections and obtains authorizations and forms needed to maximize reimbursement.
• Document all facets of the registration process and meet accuracy goals as determined by management.
• Collect payments and meet regular collection targets as determined by management.
• Demonstrates the ability to collect payments, to resolve customer issues and provide excellent customer service.
• Perform financial counseling when appropriate.
• Verifies eligibility and obtains authorizations, submits notifications and verifies authorizations for services.
• Collects patient responsibility based on estimates at the time of service.

Requirements

• Must have availability to work Monday-Friday, typically 8am-5pm
• Work experience with the Company’s systems and processes is preferred
• Previous cash collections experience is preferred
• Additional related education and/or experience preferred

Benefits

• Competitive wages
• Paid orientation
• Flexible Schedules (select positions)
• Fewer Shifts Cancelled
• Weekly pay
• 403(b) Pre-tax retirement
• Employee Assistance Program
• Employee wellness program
• Discount Entertainment tickets
• Restaurant/Shopping discounts
• Auto Purchase Plan