Director / VP, Insights to Action

Role Overview

• Lead, mentor, and develop a team of three Data Scientists; this is a player-coach role — the expectation is sustained personal analytical output alongside team management responsibilities
• Set and maintain analytical standards, review team work product, and allocate capacity across concurrent client engagements
• Contribute to hiring, onboarding, and capability development as the function scales
• Own end-to-end delivery of program analytics for assigned pharmaceutical manufacturer clients, including quarterly business review (QBR) preparation, ad hoc analyses, and ongoing insight production
• Serve as the primary analytical point of contact for senior client stakeholders; present findings to market access leaders, patient services teams, and executive sponsors
• Partner with the Commercial team on analytical content for renewals, new business proposals, and strategic account planning
• Define and maintain a standardized KPI framework for hub program performance spanning six key pre-defined families
• Lead proactive, hypothesis-driven analysis across patient throughput, stage conversion rates, payor dynamics, HCP-level behavior patterns, adherence trajectories, and financial program utilization
• Translate analytical findings into executive summaries, trend narratives, and operational recommendations formatted for manufacturer client audiences
• Collaborate with data engineering, Master Data Management (MDM), and BI architecture teams to define data requirements and ensure the analytical inputs underlying ITA are reliable, consistently defined, and properly governed
• Guide the progressive migration of validated ad hoc analyses into productized ThoughtSpot dashboards, contributing to the company’s long-term self-service analytics strategy
• Identify and help resolve upstream data quality and governance issues that affect insight reliability
• Support the commercial positioning of the ITA capability in coordination with Business Development leadership, including input to RFP responses, pricing discussions, and go-to-market materials
• Contribute to defining the ITA product roadmap — the progression from ad hoc delivery to a scalable, monetizable analytics offering.

Requirements

• 7–10 years of progressive experience in healthcare analytics, with direct and substantive experience in one or more of the following: pharmaceutical manufacturer (commercial, market access, or patient services analytics), pharma consulting, health insurer, or pharmacy benefit manager (PBM)
• Demonstrated experience managing or leading a small analytics team; player-coach orientation is essential — this role requires sustained personal contribution alongside people management
• Advanced proficiency in SQL; hands-on experience querying and manipulating data in cloud data warehouse environments (Snowflake strongly preferred)
• Proficiency in Python or R required; Python preferred (pandas, numpy, scipy, scikit-learn)
• Experience with ThoughtSpot or Power BI preferred
• Strong working knowledge of statistical methods applicable to program analytics: cohort analysis, survival analysis, funnel decomposition, regression modeling, distribution-based performance metrics, and experimental design and A/B testing frameworks
• Demonstrated ability to communicate complex analytical findings to senior non-technical stakeholders; strong written and verbal presentation skills
• Bachelor’s degree in a quantitative field (statistics, mathematics, data science, computer science, economics, or related); advanced degree preferred.

Tech Stack

• Cloud
• Numpy
• Pandas
• Python
• Scikit-Learn
• SQL