Responsible for team management to ensure the quality of logistical and operational support for Mars U learning programs.
Directly managing a team of Learning Operations Specialists across multiple levels of seniority.
Managing work distribution and scheduling to maintain operational excellence.
Auditing the standard operational tasks execution within daily learning operations tasks.
Acting as a Subject Matter Expert for stakeholders and collaborating on best deployment routes.
Organizing and delivering high-impact face-to-face learning events.
Activating demand planning processes and delivering global initiatives in cooperation with colleges representatives.
Ensuring relevant prices for learning program offerings are reflected in WorkDay Learning.

Strong interest and/or experience in Learning & Development, learning operations, or training deployment.
Strong project and operational management skills, with high attention to details and ability to manage competing priorities.
Minimum 3 years of people management experience, including leading teams of 6+ employees.
Experience managing regional/global and hybrid teams (in-house + contractors) would be a strong advantage.
Master’s degree in HR, Business, Psychology, Education, or a related field.
Strong stakeholder management skills, including collaboration with senior regional or global stakeholders.
Experience working in matrix organizations and complex environments with limited guidance and a fast-changing setup.
Process improvement and automation mindset, with focus on operational excellence and efficiency.
Experience with LMS and LXP platforms (e.g., Workday Learning, Sana Labs, Uplimit) would be an advantage.
Excellent communication, planning, and organizational skills.
Agile mindset, flexibility, and proactive approach to problem-solving.
Fluent in English (written and spoken).

Attractive financial conditions including Bonuses.
Health and well-being support with a rich benefits package including life insurance.
Employee Assistance Program fully covered by Mars.
Private medical care.
MultiBenefit Program.
Lunch card.
Extra savings scheme to support you in the long perspective.
Support in career building through personalized development plan.
On-line shop with attractive discounts on Mars products.
Possibility to participate in volunteering initiatives during working hours.
A modern and pet friendly office in the City Center.

Learning Operations Manager

Key skills