Key skills
Sales
About this role
Role Overview
- Responsible for the oversight and execution of key day-to-day operations elements within Districts.
- Responsible for hiring, training, leading and developing a team of Plant Care Specialists.
- Help achieve sales and revenue goals, maintain client loyalty and retention, and ensure the team is providing exceptional service.
- Conduct the selection and hiring process for new colleagues.
- Implement the onboarding process for new colleagues, ensuring a world-class first day through final certification.
- Align training and peer support resources.
- Provide performance feedback and coaching to the team utilizing the CQSP process and Manage for Performance model.
- Provide support and guidance to Specialists to ensure timely and quality customer service.
- Address all client concerns to completion.
- Demonstrate outstanding customer service through maintenance of high quality and integrity at work environment.
- Complete all reports as required.
Requirements
- Two or more years of equivalent management experience
- Experience caring for plants is preferred
- Able to safely climb ladders and work on ladders
- Experience with Google and Smart Phone applications
- Must possess a valid driver's license from state of residence
- Completion of AIB Sanitation Course
- Willing to take Microsoft Office Computer Course
- Must be certified in all appropriate categories of pest management in states encompassed by the Service Center within one year of accepting the position.
- Formal Education, Qualifications or Training: High School Diploma at a minimum. Prefer college degree or at least one or two years of college with an emphasis on business or related sciences in order to prepare for the management and supervisory aspects of this job.
Benefits
- Start Day 1 for Full-Time Colleagues
- No Waiting Period!
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
- 401(k) retirement plan with company-matching contributions
- Multiple avenues to grow your career
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)
- Vacation days & sick days
- Company-paid holidays & floating holidays
- A company mindset that prioritizes health, safety, and flexibility