Staff Engineer, Systems & Integrations

Role Overview

• Own the full lifecycle of internal systems projects from identifying the need, to gathering requirements and scoping through architecture, build, and delivery
• Define and maintain a systems roadmap that reflects business priorities and drives meaningful impact across the organization
• Identify systemic problems across our tools and workflows and propose architectural changes that improve reliability and scalability
• Design and build integrations that connect our internal and third-party platforms (Shopify, HubSpot, Airtable, and others), managing data flow reliably and predictably
• Develop and maintain automations that reduce manual effort across business workflows, from data integration to operational oversight
• Evaluate build vs. buy decisions pragmatically, choosing what is most effective for both short and long-term impact
• Write clean, maintainable code and make architectural decisions that balance business needs with technical sustainability
• Define and evolve the standards for how internal systems and integrations are built, tested, and maintained across the organization
• Build and maintain monitoring, logging, alerting, and dashboards so that teams have clear visibility into system health
• Proactively identify risks before they become incidents and own troubleshooting and follow-up improvements when they do
• Set the direction for engineering best practices across your work: automated testing, version control, documentation, and security
• Work directly with stakeholders across operations, sales, marketing, and beyond to understand workflow needs, pain points, and priorities
• Translate ambiguous business requirements and pain points into clear, scoped technical plans and communicate trade-offs in plain language
• Help non-technical stakeholders understand the longer-term implications of technical decisions, not just immediate solutions
• Proactively keep stakeholders informed on project status, timelines, and blockers throughout the project
• Document architecture decisions, integration patterns, and operational procedures thoroughly so systems are maintainable
• Maintain clear documentation of system configurations, integration setups, and transition procedures to ensure stability and continuity
• Drive technical standards and best practices, ensuring the work you ship sets a strong foundation for the organization

Requirements

• 8+ years of professional software development experience building integrations, internal tools, automation systems, or SaaS products
• A proven track record of owning technical projects end-to-end from discovery and requirements through architecture, build, and production delivery
• Experience defining technical direction and making architectural decisions that balance pragmatic delivery with long-term technical health
• Hands-on experience with API integrations (REST, webhooks) and proficiency in modern programming languages (Python, JavaScript/TypeScript, or Go)
• Strong engineering fundamentals with a collaborative approach to development: writing reliable, well-tested code and thinking proactively about observability, error handling, and maintainability
• Comfortable owning the operational health of the systems you build, including stability, configuration management, and production reliability
• A strong communicator who can work directly with non-technical stakeholders, navigate ambiguity, and influence technical direction across the organization without formal authority

Tech Stack

• JavaScript
• Python
• TypeScript
• Go

Benefits

• Health and dental benefits from day 1
• 4 weeks of paid vacation (including paid time off on your birthday)
• Additional 1 week of paid time off during the holidays
• Virtual & In-Person Social Events
• Annual Paid Volunteer Day Off
• 1:1 RRSP Matching Program Up to 3%
• $500 Pre-Tax Annual Health & Wellness Allowance
• $400 Pre-Tax Home Office Setup Allowance
• $65 Pre-Tax Monthly Phone Allowance
• Maternity and Parental Leave Top-Up Program
• Education Assistance Program
• Employee Referral Program
• Tenured Rewards Program