Insight Manager, Qualitative

Role Overview

• As an Insight Manager, you’ll lead and contribute to a mix of qualitative and community research projects.
• You will be helping clients make better brand, communications and business decisions.
• You’ll work closely with a research director who will guide you and train you as you grow; however you will be an active team member working towards growing client relationships.
• Manage a range of research projects from design through to delivery, owning smaller projects independently and partnering on larger strategic programs.
• Build strong relationships across teams, suppliers and clients to keep projects running smoothly and deliver high-quality outcomes.
• Support and guide more junior team members, sharing best practice and helping others grow.
• Shape smart, effective research approaches that uncover meaningful human and brand insights.
• Design activities and methodologies that answer client questions clearly and creatively.
• Translate data into compelling stories, actionable recommendations and client-ready outputs.
• Work with senior client service team members and clients directly, sharing your perspectives on solving strategic business questions
• Co present and co run client workshops alongside Directors, growing your skills and confidence in this space
• You bring a strong grounding of qualitative research (online, in person or combination of both)
• You’re confident working closely with clients, understanding their needs and building trusted relationships over time.
• You’re energised by the opportunity to grow into leading client relationships and eventually take on broader commercial responsibility.
• You combine rigorous thinking with curiosity about people, culture, advertising and brands.

Requirements

• Approximately 4+ years’ experience in research, insights or a related field (most should be in an agency environment)
• A solid grounding in qualitative research principles
• A degree in a relevant discipline such as social science, psychology, business or economics.
• You’re a thoughtful communicator who can turn complexity into clear, engaging stories and recommendations.
• You have a learning and growth mindset – eager to explore and think outside the box
• You’re collaborative, proactive and warm in your working style, with a genuine desire to make a difference for clients and colleagues.
• You balance client centricity with commercial awareness, understanding how to create value for both clients and the business.
• You’re excited by the pace of a growing business and motivated by the chance to develop your career with Human8.
• You bring a strong grounding of qualitative research (online, in person or combination of both)
• You’re confident working closely with clients, understanding their needs and building trusted relationships over time.
• You’re energised by the opportunity to grow into leading client relationships and eventually take on broader commercial responsibility.
• You combine rigorous thinking with curiosity about people, culture, advertising and brands.

Benefits

• We’re a business that values curiosity, collaboration and fresh thinking.
• We offer the opportunity to work on meaningful brand and communications challenges for exciting clients.
• We invest in growth, giving our people the support, stretch and exposure they need to build rewarding careers.
• We care about creating an environment where people can do great work, learn from one another and feel part of something ambitious.
• Generous leave allowances including 4 additional wellbeing days per year
• Mobile phone allowance + flexible working allowance (we are a hybrid workplace balancing working from the office and home)
• Flex to work away from Sydney when needed (with manager approval)