Own day-to-day HubSpot administration and platform management
Manage users, permissions, properties, views, pipelines, stages, forms, lists, and system settings
Ensure HubSpot is structured, maintained, and operating effectively across teams
Maintain high standards of CRM data quality and hygiene
Monitor and resolve data issues proactively
Build and maintain reports and dashboards across sales and marketing performance
Deliver reporting on pipeline and forecasting, lead flow, conversion, and team KPIs
Support the build, testing, monitoring, and optimisation of HubSpot workflows and automation
Act as the first point of contact for HubSpot-related questions and troubleshooting
Create and maintain clear process documentation and user guides
Identify operational gaps and recommend improvements

Proven hands-on experience administering Hubspot CRM, ideally within RevOps, Sales Operations or Commercial Operations.
Strong understanding of sales and marketing operations processes
Experience in building reports, dashboards and creating workflows in Hubspot
Strong attention to detail and commitment to data accuracy
Analytical mindset with strong problem-solving skills
Excellent organisational and communication skills
Ability to work-cross functionally with sales, marketing and leadership teams

Hubspot Operations Executive

Key skills