Own the end-to-end implementation experience for new firms – from contract signed through to embedded daily usage and live revenue
Partner with sales across the full cycle, forward and backward – joining the conversation before the deal closes and staying close after
Lead onsite and remote training sessions tailored to the firm – structured pre-work, a half to full day onsite for smaller firms, and deliberate follow-up
Drive targeted post-implementation outreach – help firms hit and grow their monthly usage
Run a clean handoff to the engagement team once firms are bedded in, so they can optimise long-term usage and revenue
Refine the implementation playbook itself – process, training methods, and segmentation by firm size and type are yours to shape
Bring real-world feedback back to product and sales – what’s resonating, what’s blocking adoption, what we need to build next
Manage multiple implementations in parallel and continuously improve cycle time without trading off adoption quality
Requirements
Experience working in a law firm as a Lawyer, Paralegal or Legal Secretary – knowing the mechanics and operations of a law firm will be critical to your success
A consultative, people-first style – this role is change management more than technical configuration
Strong stakeholder management across internal teams (sales, product, support, engagement) and on the client side
Track record of training professionals on new tools and getting actual behaviour change – not just system activation
Comfort with ambiguity and a habit of building structure where it doesn’t exist yet – this function is being built
Genuine interest in AI and how it’s changing professional work – you don’t need to be a builder, but you should be a curious user.
Benefits
Your work matters. We solve real world problems that improve and support local, everyday law firms. So they can do their best work for the people in the communities they serve.
Make an impact. You won’t be another ‘cog in the wheel’ here. We give full trust and autonomy for you to be heard, to work on big & complex projects – and to make a real difference.
Work with a group of authentic, passionate people who love what they do.
Genuine startup energy
small team, fast decisions, real trajectory, backed by one of the largest legal software companies in the world.
Flexible and hybrid working. We engage, share, and collaborate on ideas and workflows.
Career and learning opportunities
we move fast and need smart people to get us where we're going. We are a scaling business and looking for people who want to grow with us.
Have fun with us. Celebrations. Socials. Sports teams. Access to sailing and yacht events.
We value your well-being with additional time off, gym membership and other perks.
Fast-paced tech environment, if we don't disrupt ourselves someone else will do it!
Access to LEAP Home
a program unique to the ATI Group to support you in buying your primary residence.