Technical Communications Specialist II

Role Overview

• Produces technical publications and communications to support the safe and effective use and servicing of QuidelOrtho Products.
• Gathers and organizes technical information from various sources.
• Develops, writes, edits, manages review/approval, and proofreads complex materials for internal and external customers.
• Reviews and analyzes publication/labeling effectiveness and efficiency including verification/validation.
• Ensures publications adhere to established standards of style and format and meet regulatory requirements.
• Investigates and resolves or escalates customer complaints and concerns and responds to non-standard inquiries.

Requirements

• A minimum of an associate’s degree in Technical Writing, Communications, Medical Technology, Biology or Engineering with technical writing experience or equivalent is required.
• A minimum of 3 years of relevant work experience is required.
• Excellent written and verbal communications skills and strong computer skills are required.
• Experience in HTML, XML, DITA, FrameMaker, Microsoft Office and the creation of online documentation using topic-based authoring.
• Must be proven team player, self-motivated, able to prioritize workload with minimal supervision, manage multiple projects simultaneously and work under tight deadlines.

Benefits

• medical insurance
• dental insurance
• vision insurance
• life insurance
• disability insurance
• 401(k) plan
• employee assistance program
• Employee Stock Purchase Plan
• paid time off (including sick time)
• paid Holidays