Key skills
GoLeadershipProject ManagementCommunication
About this role
Role Overview
- Lead the end-to-end Epic training program in partnership with Epic staff
- Manage training execution, including classroom coordination, scheduling, materials, and staff readiness
- Lead and operationalize the Super User program, including training, engagement, and go-live deployment
- Partner with clinical, operational, and IT leaders to ensure alignment with future-state workflows
- Track progress, manage risks, and ensure training milestones are met
- Provide clear updates to leadership and drive accountability across departments
- Design and implement post-go-live training and sustainment programs, including refresher training and new hire onboarding
- Mentor two training coordinators throughout the training process.
Requirements
- Direct experience supporting at least three full-cycle Epic implementations
- Proven track record of building and leading a training program
- Strong experience managing large-scale classroom training and logistics
- Familiarity with Epic’s End User Training Services (EUTS) program
- Familiarity with Epic training tools, including EpicU
- Epic certification in at least one application
- Experience leading Super User programs
- Experience designing post-go-live training and optimization strategies
- Excellent project management, communication, and stakeholder leadership skills.
Benefits
- Competitive salary and benefits package.
- Opportunity to work in a collaborative and innovative environment.
- Professional development opportunities to advance your career.
- Flexible work arrangements to promote work-life balance.