EBV Inside Sales Specialist

Role Overview

• Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions to new and existing customers/account base through a variety of inbound and outbound multimedia communications (e.g., telephone, email, fax, portals).
• Effectively develops and manages trusted relationships for assigned customers/accounts.
• Promotes company options and solutions to customers on a regular basis.
• Identifies sales opportunities to deliver focused market/brand solutions to the customer resulting in increased market share, sales and margin for suppliers and maximizing value to the company.
• Consistently delivers revenue or profit that supports and drives the account/customer to meet financial sales metrics.
• Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology.
• Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities.
• Promptly and accurately responds to prospective or existing customer information requests.
• Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment.
• Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge (e.g., Distribution Total Available Market (DTAM), projects in pipeline, critical start dates).
• Working in a team environment, proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales and suppliers.
• Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions.
• Coordinates existing customer requirements for inventories, delivery lead time and unit prices.

Requirements

• Typically requires a minimum of few years of related experience.
• Experience in electronics/semiconductor/distribution industry preferred.
• Possess expert knowledge of customer needs, products and complexity of business services.
• Exhibit the ability to identify new qualified customers for inclusion in Avnet’s portfolio of increasingly more complex accounts.
• Maybe required to occasionally travel to customer sites or attend training including some overnight travel.
• Advanced knowledge of systems such as SAP, ERP, order management is a plus.
• Full knowledge of Excel skills allowing for problem solving, formulas, analysis, formatting and manipulation of data.
• Knowledge of QuoteFX, SupplierWin, PowerPoint, WebEx is a plus.
• Excellent selling, negotiation and communication skills.
• Good English level.
• Knowledge of the Spanish language is mandatory.

Tech Stack

• ERP

Benefits

• A supportive team environment where everyone is working toward the same goal.
• An environment where you will have the tools and opportunities to further your career.
• Strong core values.
• Flexible working.
• Paid holiday, plus bank holidays.
• And more….