Conduct discovery and scope definition activities to develop an holistic solution design and the supporting sprints and stories for implementing it.
Lead client stakeholders through the planning, build, test and deploy phases of each core implementation sprint and ultimately complete a majority of the configuration in collaboration with your project team.
Serve as a trusted advisor for key business and technology stakeholders, and support decision making through experience-based guidance and best practices, industry knowledge and product expertise.
Collaborate closely with Data Services team members to incorporate and support their data migration and integration activities throughout the project.
Lead and/or coordinate with other consultants on the implementation of various integrated solutions (e.g. Salesforce Marketing Cloud, Experience Cloud, Blackthorn, Conga, Formstack)
Support the broader Attain Partners team by sharing and documenting best practices, contributing new ideas to our collective way of working and helping build and grow our pipeline of new clients.
Lead and/or support business development efforts.
Lead and/or support proposal development and solution design in support of new and expanded client work.

6+ years direct experience in implementing, managing and/or supporting CRM systems and related technologies.
2+ years direct experience configuring and administering solutions in Salesforce.
Salesforce Admin Certification and one other advanced certification in Salesforce or related products (e.g., Advanced Admin, Platform Developer, ascend/Affiniquest Certifications)
2+ years working in university or non-profit fundraising and alumni/constituent relations is preferred.
Experience implementing or managing an instance of Education Cloud, Kindsight ascend or Affiniquest.
Experience implementing or administering Experience Cloud, Marketing Cloud or Data Cloud; related certifications are a plus.
Project management skills and experience in managing teams
Direct, hands-on experience with software development using relevant languages (e.g. Apex, LWC) and tools (e.g. IDEs, Git, product CLIs and APIs).
Strong knowledge of data management, including data capture, queries, warehousing, segmentation, storing, cleansing, and security
Strong knowledge of CRM software quality assurance best practices and methodologies
Experience supporting sales and business development
Bachelor’s degree or higher in a related field or 8+ consecutive years of relevant work history.

Competitive health, dental, and vision coverage, HSA and FSA accounts, life and disability insurance, fertility and family planning benefits, and employee assistance and discount programs
11 paid federal holidays and flexible unlimited time off (UTO)
Generous 401(k) matching with immediate vesting
Flexible career paths – our career tracks provide advancement, mobility, and flexibility as you continue to grow with us
A healthy environment where we value unique experiences, and care about everything that makes you, you.

Senior Implementation Consultant, Salesforce

Key skills