Collaborate with leadership to define and execute strategic and operational plans
Operate in a complex, multi-account environment, overseeing delivery across teams
Lead capacity planning, staffing, and delivery management to ensure high-quality execution
Drive operational standards and governance to support efficient delivery
Partner with cross-functional leadership to align delivery with broader strategic priorities
Translate strategic direction into actionable frameworks across teams

Bachelor’s Degree or equivalent experience in client-facing delivery leadership
Proven experience managing complex delivery models (e.g., digital marketing, CRM, direct marketing)
Strong financial and operational management skills
Demonstrated ability to lead and develop high-performing teams
Excellent communication and stakeholder management skills

Director, Audience Activation

Key skills