Responsible for quality assurance and driving process excellence.
Develop, execute, and maintain comprehensive test plans and test cases to validate system configuration.
Ensure that the transactional system is compliant with quality standards but also properly configured, maintained, and optimized.
Participate in completing project-based deliverables that include, but are not limited to, process mapping, gathering business requirements, designing/generating reports, developing/executing test plans, and configuration and setup of the transactional system.

A high school diploma or equivalent is required
Minimum of 5 years of experience in configuring claims adjudication systems with emphasis on benefits and fee schedules as an individual contributor in a managed care environment (IPA, MSO, or Health plan) is required
Experience in configuring and using the EZCAP claims system is required
Solid experience of quality assurance methodologies, tools, and procedures is required
Experience in the practical application of the Software Development Life Cycle (SDLC) concepts is preferred
Experience in developing and implementing the EZCAP platform, providing subject matter expertise on the system configuration and usability components, is preferred

Quality Analyst

Key skills