Reporting Analyst – MIS, Midshift

Role Overview

• The MIS & Reporting Analyst is responsible for supporting insurance reporting, reconciliations, bordereaux processing, and operational reporting across the Australian and New Zealand insurance markets.
• Prepare and submit insurer bordereaux reports in line with reporting requirements and internal processes.
• Reconcile broker commission statements and ensure reporting accuracy across relevant systems.
• Manage daily bank downloads, payment notifications, and support claims and refund payment processing.
• Assist with debtor management, credit control activities, and operational or financial reporting tasks.
• Review data quality, identify inconsistencies, and maintain accurate reporting records and documentation.
• Collaborate with development teams and internal stakeholders to improve reporting processes and system functionality.
• Support cross-functional teams while managing workloads effectively in a fast-paced, detail-oriented environment.

Requirements

• Bachelor’s degree in Accounting, Finance, Business, Information Systems, or a related field is preferred.
• Minimum 5+ years of experience in insurance operations, MIS reporting, reconciliations, broker support, or similar analytical roles.
• Strong background in insurance reporting, bordereaux processing, policy administration, or broker accounting is highly desirable.
• Advanced Excel skills with strong analytical, mathematical, and problem-solving capabilities.
• Experience with reconciliations, banking administration, payment processing, and reporting accuracy checks.
• Strong organisational, communication, and stakeholder management skills, with the ability to work in fast-paced environments.
• Ability to work independently and collaboratively, with experience supporting international or offshore operations considered an advantage.

Benefits

• Work from home
• Monday to Friday 9:00 am to 6:00 pm BST/GMT (adjustments will be made for daylight saving time)
• HMO with 2 free dependents and medical reimbursements
• Government-mandated benefits
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success