Drive Strategic Retention: Dive deep into Wireline churn data to uncover key trends and identify high-risk segments, transforming these insights into high-impact, proactive retention strategies.
Enhance the Customer Experience: Play a critical role in ensuring our base has the perfect, customized TV solutions, proactively retaining customers while optimizing their overall Optik TV experience.
Lead Cross-Functional Excellence: Partner dynamically with product, base management, go-to-market (GTM), digital, and retention teams to bring your strategic vision to life.
Own the Roadmap: Build and execute detailed project management plans, taking full ownership of milestones, deliverables, and key performance indicators (KPIs).
Advise Leadership: Act as a key strategic voice by sharing actionable recommendations, progress updates, and overviews with our senior leadership team to guide decision making and future planning.

5+ years of progressive experience in marketing or business management roles
A business undergraduate degree in Marketing or Communications
Industry experience in telecommunications (specifically mobility or home services)
Proficiency with the Google Suite (notably Slides and Sheets)
Familiarity with data and insight tools like Tableau and Domo
Must be fluent in English.

Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …

Marketing Manager – Base Management, Entertainment

Key skills