Define and own the product strategy and roadmap for in-vehicle customer profile functionality, focusing on the underlying capabilities.
Establish how customer profiles are structured, stored, and managed within the vehicle, including data lifecycle, persistence, and synchronization principles.
Lead the evolution of profiles that learn and adapt over time based on customer behavior, preferences, and vehicle usage patterns.
Partner with data, privacy, legal, and cybersecurity teams to ensure customer data within profiles is handled responsibly, securely, and in compliance with regulatory requirements.
Enable integration patterns that allow other vehicle features, products, and applications to leverage customer profile data in a consistent and scalable way.
Collaborate with adjacent product teams to ensure seamless interoperability.
Define success metrics and KPIs related to profile reliability, adoption, data quality, and downstream product enablement.
Serve as a subject-matter leader for in-vehicle customer profile capabilities, influencing long-term platform direction while delivering incremental value

Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
5+ years of product management experience, preferably in identity, data-driven platform services, or embedded software to cloud domains.
Strong systems-thinking mindset with experience defining product capabilities used by multiple products or applications.
Ability to work closely with engineering and architecture partners on complex, cross-system product challenges.
Experience balancing long-term strategy with near-term execution in an iterative development environment.
Excellent communication and documentation skills, with the ability to articulate complex concepts clearly to both technical and non-technical stakeholders.

GM offers a variety of health and wellbeing benefit programs.
Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more

Staff Product Manager – In-Vehicle Customer Profile

Key skills