Lead the annual goal‑setting and strategy development cycle for Credit & Risk Operations, including creation and updates to long‑term vision, annual targets, progress monitoring, and strategic project tracking.
Lead quality, performance, and continuous improvement initiatives in partnership with the COO’s CI team, including development and review of KPIs, OPIs, and service/performance metrics, and driving process improvements to support best‑in‑class service delivery.
Partners closely with teams to understand underlying processes and drives continuous improvement initiatives that enhance control effectiveness, risk visibility, and execution discipline.
Coordinate with all direct report functions to the Chief Risk Officer to ensure accurate reporting, progress updates, and alignment across the organization.
Serve as the primary Credit & Risk contact for DTFS North America functional areas and the Central CRO office, ensuring effective communication and coordination on cross‑functional topics.
Ensure business continuity requirements are met and support annual Executive Committee reporting and compliance needs.
Manage process improvement and project oversight impacting teams across North America (U.S., Canada, Mexico).
Interface with Global HQ in Germany to report on and execute globally aligned projects.

Bachelor's Degree and 5 years of relevant experience, or 8 years in lieu of a degree
Relevant experience includes non-real estate commercial lending or trucking/equipment finance.
2 years of project management involvement.
2 years of experience with continuous improvement initiatives.
Ability to create executive level presentations and synthesize information from several sources to create a narrative.
Proven ability to prioritize, stay organized, and execute on action items in a fast paced environment with competing priorities.
Ability to define, track, and report on KPIs to evaluate operational effectiveness.
Ability to analyze underperformance, identify root causes, and develop action plans.
Ability to deliver results within defined quality and timeline expectations.

annual bonus program
401k company contribution with company match up to 6 % as well as non-elective company contribution of 3
7% depending on age
starting at 4 weeks paid vacation
15 calendar holidays
8 weeks paid parental leave
employee assistance program
comprehensive healthcare plans and wellness programs
onsite fitness (at some locations)
tuition assistance and volunteer paid time off
short-term and long-term disability plans

Project Specialist – Regional Credit and Risk

Key skills