Support with strategic oversight to direct, manage, and improve revenue cycle operations
Drive operational excellence and accountability through metrics driven culture
Conduct daily, weekly, monthly, quarterly, and annual analysis of Key Performance Indicators (KPIs)
Serve as the internal revenue cycle liaison for hospital leadership
Respond to stakeholder needs and support revenue cycle related initiatives
Work collaboratively with the Revenue Cycle teams to implement best practices
Provide oversight of billing, claims, and follow-up items related to the operations of the facilities
Analyze facility efficiencies and provide feedback for improvements in operations
Identify training needs to enhance performance and coordinate deployment with training team

10+ years’ experience in technology implementation, product or program management, including 5+ years managerial experience
5+ years of revenue cycle management experience
5+ years of leading teams, specifically coaching and developing teams
5+ years of board or senior leadership level meeting experience
Bachelors or Equivalent Experience
Thorough knowledge of project management
Strong written and verbal communication skills
Understands and is able to navigate dynamics and politics within practices, Network support and McKesson corporate teams
Analytical skills to identify opportunities to improve revenue cycle performance, process and workflow
Understanding of billing systems platforms (Centricity strongly preferred) and oncology billing.

Director, Revenue Cycle Management

Key skills