Develop and execute a multi-year enterprise applications strategy that aligns with global business priorities and an AI.
Lead the integration of cutting-edge technology, including AI governance and Agent development frameworks, to drive internal productivity and innovation.
Drive system evaluation, rationalization, and optimization to ensure a cohesive digital ecosystem via modern APIs and middleware.
Ensure enterprise platforms consistently meet or exceed established SLAs for performance, availability, and issue resolution.
Oversee the modernization and lifecycle management of critical Quote-to-Cash teams and systems to ensure seamless business operations.
Maintain rigorous standards for data privacy and audit requirements, including GDPR, SOC2, and multi-jurisdictional data residency.
Partner with global business leaders and present strategic roadmaps and investment cases to the executive team.
Lead and mentor a globally distributed team of approximately 50 solution architects, analysts, system administrators, developers and other technical SMEs.
Manage strategic relationships and SOWs with key partners, ensuring spend is optimized against commitments.
Facilitate cross-functional governance and drive high user adoption for all application investments.
Strategically manage Application spend and control costs by mitigating application sprawl and rationalizing the technology portfolio to realize run-rate savings.
Requirements
Bachelor’s degree in Computer Science, Information Systems, or Engineering (MBA or Master’s preferred).
15+ years of progressive leadership in enterprise applications within a global, matrixed SaaS organization.
Extensive experience supporting and evolving major platforms including Salesforce, ServiceNow, NetSuite, and Workday.
Demonstrated track record of successfully executing large-scale strategic transformation programs and complex integration projects.