Own day-to-day IT infrastructure operations across on-prem and cloud environments
Ensure high availability, performance, resiliency, and recoverability of critical systems
Lead incident response, root cause analysis, and continuous operational improvement
Oversee Windows Server, Active Directory, Microsoft 365, and identity infrastructure
Ensure secure configurations, access controls, and identity governance
Manage Azure Environments, including GCC and GCC High
Oversee server virtualization platforms supporting enterprise workloads
Ensure reliable operation of both Linux and Windows server environments
Partner with Information Security to implement secure architectures and compliance controls
Oversee Cisco-based enterprise network infrastructure
Ensure network reliability, performance, and capacity planning
Drive coordination for upgrades, maintenance, and vendor support
Lead infrastructure upgrades, patching, and technology lifecycle management
Reduce technical debt and improve system resilience and operational efficiency
Lead and develop the IT infrastructure and operations team
Drive accountability, execution, and operational excellence
Coach team members and foster a culture of reliability and ownership

12–15 years of progressive IT infrastructure experience
Strong expertise in Microsoft infrastructure technologies
Hands-on experience with Azure, including GCC/GCC High
Experience managing virtualization platforms and Linux/Windows server environments
Strong knowledge of Cisco networking
Proven people leadership and operational management experience

Senior Manager – IT Infrastructure, Operations

Key skills