Supervision Manager

Role Overview

• The Supervisory Management position will serve to ensure regulatory compliance and corporate mandates for all administrative, sales, and operational activities performed by Field Financial Services Advisors (FSA), Banking Financial Advisors (BFA), & Corporate Financial Solutions Advisors (CFSA) in the Merrill Edge platform
• A predominate objective of the position is to limit risk and financial exposure to the business unit and the firm
• The SM supports the Firm's business objectives and contributes to the line of business profitability by influencing Advisor business practices in ways that minimize regulatory and financial risk as well as uphold the Firms' reputation
• Coach and drive good behaviors and best practices to operate within the company’s risk controls and promote operational excellence
• Use existing supervisory applications to complete semi-annual audits of each individual FSA/BFA/CFSA location, ensuring compliance with all policies, procedures, settings and circumstances
• Review, respond, and resolve Sales Practice customer complaints received verbally or in writing for Merrill edge
• Assist in arbitration and legal matters
• Perform client contact, as necessary
• Review and maintain all Client, Compliance and Regulatory Incoming and Outgoing Correspondence
• Provide market and non-market action decisions
• Monitor and review large trade and managed account enrollments
• Monitor accounts with large debit balances and short market values over $500,000 and coordinate approval with Credit Administration and clients
• Manage projects / initiatives to improve sales supervision and risk management
• Monitor transactions for adherence to state registration requirements
• Monitor adherence to all established policies and procedures by registered representatives
• Escalate emerging risks within the enterprise risk framework to identify potential business concerns and/or breakdown in controls.

Requirements

• Bachelor’s Degree or equivalent work experience
• Must have FINRA Series 7, 8 or 9/10, 63/65 or 66 to be considered for the role
• Familiarity with compliance and regulatory issues
• Strong auditing background with willingness to travel
• Strong leadership abilities, communication and delegation skills
• Familiarity with Microsoft Word, Excel, and PowerPoint
• Proven ability to manage risk, make sound decisions by having a deep understanding of industry regulations, supervisory requirements, and policies/procedures
• Strong time management and organization skills with the ability to prioritize appropriately
• Proven ability to build and retain strong interpersonal relationships
• Ability to identify client needs and concerns, and coach advisors on aligning solutions to goals in a suitable and controlled way
• Strong analytical skills with ability to identify trends, root cause and effects, and implement improved processes to mitigate risk
• Demonstrated strong and effective leadership style through clear communication and collaboration with other partners to make sound decisions with courage and conviction

Benefits

• We provide industry-leading benefits
• Access to paid time off
• Resources and support to our employees