About this role
Role Overview
- Provide direction and guidance to team
- Ensure efficient and accurate handling of customer service requests
- Resolve customer issues and direct problem fixes
- Monitor performance and implement improvements
- Resolve customer concerns and analyze data
Requirements
- Bachelor’s degree (BS/BA) desired
- 3+ years of related experience
Benefits
- Equal employment opportunity (EEO)
- Reasonable accommodations for qualified individuals with disabilities
- Fair chance employer with background check only after offer