Maintain the accuracy and absolute integrity of patient information within medical databases.
Accurately enter and update personal files, insurance details, and primary contact data within the EHR system.
Input and update prescriptive medication logs, documented allergy lists, and historical medical charting based on professional clinical documentation.
Review, categorize, code, and save digital medical files into designated folders within the system.
Conduct routine data audits to identify, flag, and correct clerical inconsistencies, duplicate records, or missing information.
Ensure data handling adheres to international healthcare compliance regulations (HIPAA / Data Privacy Act guidelines).
Verify complex medical terminology, spelling, and medication names for accuracy during the live entry process.
Coordinate with internal clinical personnel to ensure targeted patient files are updated ahead of scheduled appointments or billing cycles.
Requirements
Spanish Fluency: Advanced verbal and written Spanish proficiency (Native or C1/C2 equivalent) is required to process multicultural data assets fluidly.
English Literacy: Strong professional English reading and writing skills are essential for navigating systems and interpreting medical documentation.
Proven professional background in healthcare administration, medical data entry, or a closely related support role within the medical BPO/health sector.
Technical Skills: High proficiency in Microsoft Excel (efficient data entry, cell formatting, and basic navigation), digital document sorting (PDFs), and cloud email communication platforms.
Prior operational familiarity navigating Electronic Health Records (EHR) or Electronic Medical Records (EMR) software platforms is a distinct advantage.
High Speed & Accuracy: Proven capacity to input large, repetitive volumes of alphanumeric medical data rapidly without sacrificing clerical precision.
Rigorous Organization: Exceptional habits regarding structured digital filing and executing repetitive back-office tasks systematically.
Medical Knowledge: A practical, working understanding of basic medical terminology, common medication classifications, and healthcare document layouts.