Talent Technology Program Manager

Role Overview

• Own the holistic technology product portfolio that supports talent acquisition, talent development, and global mobility
• Define and manage the product roadmap and backlog, making prioritization trade-offs to maximize platform effectiveness, scalability, in partnership with Talent operations, Talent Development, ESE (systems) and PISD (data & insights)
• Drive full product lifecycle management from discovery and design through launch and continuous optimization ensuring return on technology investment
• Own Talent technology requirements, ensuring systems, integrations, and in-platform processes are scalable, well-architected, and aligned to operational needs
• Represent the voice of the user (candidates, employees, managers, Talent practitioners) to inform product decisions, technology-enabled workflow design, and experience improvements
• Drive adoption, engagement, and measurable value realization (efficiency, quality, candidate & employee experience) across Talent technology investments
• Act as the primary Talent-facing product owner for technology solutions, aligning stakeholders and translating business needs into clear priorities for PISD, ESE and vendors
• Partner with PISD to leverage data and insights to inform decisions, measure impact, and drive continuous improvement
• Enable and scale responsible AI capabilities within Talent technology platforms and workflows aligned to the central PPL AI roadmap
• Execute data governance and security policies (e.g., data retention, access controls, compliance) within Talent systems in alignment with Trust & Security and PISD
• Stay current on HR technology and AI trends to inform strategy and innovation
• Partner with enablement, change management, and communications teams to drive adoption and sustained usage
• Partner with procurement and legal teams as the Talent organization point of contact for technology vendor contract timelines and renewal negotiations or deprecation aligned to roadmap

Requirements

• Bachelor’s degree in Business, Human Resources, Information Systems, or a related field
• 8+ years of experience in HR/talent acquisition technology, program management, product management, or technology strategy, preferably within enterprise SaaS environments
• Demonstrated experience driving technology-enabled business outcomes in a cross-functional environment
• Strong ability to translate business needs into prioritized requirements and work effectively with technical and data partners
• Experience working with Talent or HR technology platforms (e.g., LMS, HCM, performance management, or talent marketplaces)
• Strong analytical and problem-solving skills, with the ability to leverage data and insights (in partnership with analytics teams) to inform decisions
• Excellent stakeholder management and communication skills, with the ability to influence across functions and levels
• Ability to operate independently, navigate ambiguity, and drive clarity in complex environments
• Experience applying AI/ML-enabled features or tools within enterprise platforms or workflows (e.g., automation, recommendations, copilots)
• Strong understanding of how data, workflows, and systems enable AI use cases, with the ability to translate business needs into AI-enabled product opportunities
• Familiarity with responsible AI principles, including data privacy, bias mitigation, and appropriate use of employee data.

Benefits

• Salary transparency
• Diversity & Belonging