Work in conjunction with the Global Quality Leader to build, direct, and sustain a comprehensive global Quality strategy aligned with enterprise business objectives.
Define strategic priorities focused on global standardization, enterprise tool development (including AI enablement), and the advancement of a prevention-focused Quality culture across Dematic.
Own enterprise-level Quality deliverables, encompassing strategy rollout, operational efficiency, and tangible business outcomes.
Provide executive-level updates to the Dematic Leadership Team on strategy progress, risks, and outcomes.
Influence and coordinate regional Quality leaders to guarantee uniform implementation and continuous improvement of global Quality strategy, standards, and cultural expectations.
Establish and own global governance models, performance frameworks, and accountability mechanisms to ensure regional and functional compliance and results.
Take responsibility for company-wide reduction of cost of poor quality, margin improvement, revenue protection, and sustained customer happiness by implementing systemic prevention strategies.
Serve as a primary advisor to senior leadership on Quality standards, enterprise tools, strategic risks, and trade-off decisions.
Build and continuously develop the Strategy and Standards Quality function, including talent planning, succession management, and leadership growth to support future enterprise needs.
Lead enterprise culture-change initiatives that embed prevention, accountability, teamwork, and continuous improvement across the Quality organization.
Define enterprise workflows, decision rights, operating rhythms, and cross-functional engagement models to enable consistent execution and achievement of global and regional benchmarks.
Develop and manage Quality strategy budgets, resource plans, and multi-year business plans in partnership with the Global Quality Leader.
Ensure outstanding Quality practices across suppliers, operations, manufacturing, projects, customers, and management systems through global standards and governance.
Monitor, analyze, and present enterprise Quality performance trends, risks, and forward-looking insights to executive leadership to inform strategic decision-making.
Establish blocking issue paths, decision frameworks, and systemic solutions to ensure complex, cross-functional Quality issues are resolved effectively and prevented from recurrence.
Define enterprise Quality measurement strategies, scorecards, and performance indicators to drive accountability and sustained improvement.
Enable enterprise learning by identifying, standardizing, and scaling guidelines across regions and functions.
Requirements
Preferred 10+ years of relevant experience.
5+ years of leadership experience in a global, high-growth, fast-paced environment.
Demonstrated leadership capabilities align with Dematic and KION Core Values of Integrity, Collaboration, Courage, and Excellence.
Experience in managing the quality of multiple large scale complex projects in a dynamic setting.
Experience in developing ISO compliant globally coordinated Quality Systems.
Proven experience in the use of improvement tools such as Lean, SS, 5S, Value Stream/Process Mapping, Kaizen, Build of Experiments and/or other similar tools.
Proven experience driving an effective corrective action system.
Ability to travel approximately 25-35%.
Bachelor’s Degree in Engineering or related field, or equivalent practical experience.
A Master’s Degree or equivalent experience is preferred.