Serve as an onsite HR representative, supporting operations management and hourly team members
Assist in the implementation of corporate and local People & Culture initiatives
Ensure adherence to federal, state, and local employment laws, collective bargaining agreements, and internal policies
Coordinate and support confidential investigations and employee relations matters
Identify and address HR-related issues, maintaining confidentiality and escalating when appropriate
Partner with operations to ensure compliance with airport and landlord policies and expectations
Manage end-to-end recruitment processes, including job postings, applicant screening, interview coordination, and onboarding logistics
Respond to team member inquiries regarding compensation, scheduling, policies, and general concerns
Maintain accurate employee records and HR systems; perform administrative tasks including data entry, reporting, and document retention
Facilitate new hire orientation to ensure a positive and compliant onboarding experience

2–4 years of administrative experience, ideally in HR
1+ year of hospitality, food & beverage, or retail experience preferred
Combined education and experience must exceed 2 years
Coursework toward HR certification or demonstrated knowledge of HR laws, regulations, and best practices required
Strong customer service, communication, and interpersonal skills
High level of professionalism, confidentiality, and discretion
Detail-oriented with excellent organizational abilities
Able to interpret and simplify policies and legal documents for team understanding
Proficient in Microsoft Office; skilled in creating documents, spreadsheets, and presentations
Comfortable using HRIS and business systems; quick to learn new technologies

Human Resources Specialist

Key skills