Senior Manager, Recruiting Operations

Role Overview

• Build the future-state operating model for Recruiting
• Define and lead a bold, multi-year vision for Recruiting Operations at Pinterest, centered on scale, automation, intelligence, and exceptional user experience.
• Reimagine how recruiting work gets done by identifying friction, eliminating low-value manual work, and redesigning workflows end-to-end.
• Build an AI-forward and automation-first operating model that enables recruiters to spend more time on high-judgment, high-impact work.
• Drive AI and automation across the recruiting lifecycle
• Identify opportunities to deploy AI and workflow automation across TA processes.
• Build practical, high-impact automations that improve speed, quality, consistency, and user experience for candidates, recruiters, hiring managers, and interviewers.
• Champion experimentation and continuous learning, helping the TA organization adopt new tools confidently and thoughtfully.
• Optimize TA system operations and reporting
• Partner closely with People Tech and IT to ensure systems are integrated, scalable, secure, and designed to support both current and future hiring needs.
• Serve as the senior operational leader for recruiting tool operations, testing, adoption, and change management.
• Own recruiting operations reporting and dashboards while partnering with the People Analytics team on cross functional organization insights.
• Partner with TA leadership and cross-functional stakeholders to improve reporting processes and output mechanisms.
• Lead operational programs that are business-critical and compliant
• Own the operational strategy and execution for core TA programs including: background checks, employee referral program administration, etc.
• Ensure these programs are inclusive, scalable, compliant, and user-friendly.
• Partner with Legal, HR, Mobility/Immigration, and business stakeholders to strengthen controls while reducing unnecessary complexity.

Requirements

• Experience leading a Recruiting Operations team including significant experience managing recruiting systems and cross-functional programs.
• Proven experience transforming TA operations and systems in a high-growth, complex, or highly matrixed environment.
• Deep expertise with recruiting technologies such as ATS, CRM, scheduling, and reporting.
• Demonstrated success designing, implementing, or scaling AI-enabled workflows and program automation.
• Strong understanding of recruiting process design, systems architecture, data flows, controls, and change management.
• Experience owning or partnering closely on compliance-sensitive programs such as background checks, referrals, immigration/PERM, and internal mobility.
• Excellent judgment in balancing innovation with compliance, speed with quality, and automation with human experience.
• Exceptional stakeholder management skills, with the ability to build trust across Recruiting, People Tech, IT, Legal, and HR.
• A mindset that is curious, inventive, practical, and relentlessly improvement-oriented.
• Bachelor’s degree in a relevant field such as Business Administration, or equivalent experience.

Benefits

• Information regarding the culture at Pinterest and benefits available for this position can be found here.