Analyze reported lower-level general liability claims to determine benefits due
Ensure ongoing adjudication of claims within company standards and industry best practices
Handle lower-level liability and/or physical damage claims under close supervision
Support other claims representatives, examiners and leads with larger or more complex claims
Process general liability claims determining compensability and benefits due
Monitor reserve accuracy, and file necessary documentation with state agency
Communicate claim action/processing with claimant, client and appropriate medical contact
Ensure claim files are properly documented and claims coding is correct
May process routine payments and prescriptions and status reports for medical claims
Maintain professional client relationships

High school diploma or GED required
One (1) year of general office experience or equivalent combination of education and experience required
Claims industry experience preferred
Excellent oral and written communication skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Good interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

Claims Associate – Liability

Key skills