Key skills
Communication
About this role
Role Overview
- Lead Client Engagements as the main point of contact for pharmacy clients
- Optimize Kroll Utilization by implementing best practices
- Drive Service Excellence by delivering outstanding service to clients
- Provide Strategic Insights by gathering customer insights
- Innovate and Implement solutions enhancing pharmacy operations
- Empower Pharmacy Teams with advanced support
- Collaborate Cross-Functionally with internal teams to deliver results
Requirements
- Experience in pharmacy operations and technology solutions
- Strong understanding of Kroll and pharmacy management systems required
- Specialty Pharmacy Experience
- Exceptional communication and relationship-building skills
- Strategic problem-solving abilities with a customer-first mindset
- Ability to thrive in a fast-paced, collaborative environment
- Excellent oral and written communication skills in French and English
Benefits
- Comprehensive total rewards package emphasizing competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet personal and family needs
- Flexibility to work in-office, virtually, or a combination of both
- Generous company matched pension and share purchase programs
- Opportunities to give back to communities
- Career growth and learning & development opportunities