Software Support Technician
Gillingham, England, United Kingdom of Great Britain and Northern Ireland
Full Time
1 week ago
Visa Sponsorship
Key skills
CommunicationCollaboration
About this role
Role Overview
- Coaching customers through software-related queries
- Encouraging self-serve approach among customers
- Troubleshooting customer questions
- Empowering customers to effectively use software for patient care
Requirements
- Great communication and collaboration skills
- Show initiative and ability to analyse situations
- Strong attention to detail
- Highly organised
- Ability to stay calm under pressure
- Excellent verbal and written communication skills
- Empathetic and friendly
- Inquisitive with problem-solving skills
- Self-motivated and diligent
Benefits
- Equal opportunities in employment
- Safe work environment
- Opportunities for professional development