Lead business process analysis and requirements gathering with client stakeholders
Design, document, and validate functional ERP solutions aligned with business needs and best practices
Facilitate functional workshops, discovery sessions, and solution demonstrations
Configure ERP functionality and validate outcomes within agreed project scope
Collaborate with project managers, technical consultants, data teams, and product teams
Support integrations, data validation, system testing, UAT, go-live, and post-go-live activities
Identify risks, gaps, and change impacts, and propose solutions or escalate when needed
Prepare client documentation, training materials, and support knowledge transfer
Act as a trusted functional advisor to clients and mentor junior consultants

5+ years of experience in ERP consulting, business analysis, or enterprise systems implementation
Strong experience in retail, wholesale, or supply chain business processes
Proven ability to lead client-facing workshops and functional discussions
Experience producing functional requirements, solution designs, and process documentation
Understanding of ERP integrations, data flows, and testing processes
Strong analytical, problem-solving, and communication skills
Ability to manage multiple priorities in a project-based environment
Comfort working with cloud-based ERP platforms and modern digital tools
Experience using Microsoft Copilot or similar AI tools to support analysis and documentation

Business Solutions Consultant – ERP

Key skills