Analyze and process low to mid-level auto and transportation claims
Processes auto property damage and lower level injury claims
Assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy
Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution
Identifies and pursues subrogation opportunities; secures and disposes of salvage
Communicates claim action/processing with insured, client, and agent or broker when appropriate
Maintains professional client relations
Performs coverage, liability, and damage analysis on all claims assignments
Performs other duties as assigned
Supports the organization's quality program(s)
Travels as required

Three (3) years of personal line or commercial line property claims management experience or equivalent combination of education and experience
Bachelor's degree from an accredited college or university preferred
Secure and maintain the State adjusting licenses as required for the position
Familiarity with personal and commercial lines policies and endorsements
Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims
Knowledge of total loss processing, State salvage forms and title requirements
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Good interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Service Expectations

Claims Representative, Auto – Property Damage

Key skills