Senior Commercial Property Claims Representative

Role Overview

• The Property Claims Representative will be responsible for handling a desk of first-party commercial property claims.
• Conduct investigations as they adjust 1st party property claims.
• Investigating losses to determine coverage and the extent of indemnity owed under the policy.
• Retaining and managing outside vendors and experts as part of a quality claims investigation.
• Obtaining and reviewing evidence, reports, and records.
• Establishing appropriate reserves, as warranted throughout the claims investigation.
• Processing expense and indemnity payments, as appropriate.
• Maintaining an organized and efficient workflow, including keeping an active diary on each open claim file.
• Providing superb customer service in a fast-paced environment.
• Drafting detailed correspondence, including coverage position letters and reservation of rights letters.

Requirements

• Bachelor’s degree required
• Adjuster licensing required
• At least 3 years of claims adjusting experience, preferably involving commercial property
• AIC, CPCU, or similar designations are a plus
• Basic math skills
• Basic literacy in computer knowledge and use
• Proficiency in Xactanalysis, Xactimate, and Xactcontents preferred

Benefits

• Medical (PPO/HDHP), vision, disability, and life insurance.
• Enhanced dental plan with orthodontia coverage in addition to a standard plan.
• Generous PTO plan for all benefit-time eligible employees.
• Paid company holidays and 4 floating holidays.
• Paid parental leave.
• Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
• Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
• Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
• Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
• Voluntary benefits that include accident, critical illness, and hospital indemnity.
• Employee discount and rewards program on travel, tickets, electronics, home, and more.