Lead the development and optimization of online customer journeys designed to improve conversion rates, online revenue, and RFQ/lead generation
Manage the online product catalog including assortment strategy, taxonomy, product attributes, imagery, descriptions, and merchandising structure
Develop and execute pricing, promotional, cross-sell, and upsell strategies that support customer engagement and revenue growth
Optimize onsite search functionality, site navigation, checkout flows, and post-purchase communications to improve the customer experience
Partner with Marketing, eCommerce, Web Operations, and external development partners to implement enhancements across digital properties
Support roadmap planning and prioritization for improvements related to the online conversion funnel and digital customer experience
Analyze website performance, customer behavior, and merchandising effectiveness to drive data-informed decisions
Coordinate implementation of user experience improvements and digital merchandising initiatives with internal and external teams
Maintain a strong understanding of digital merchandising trends, UX best practices, and eCommerce technologies
Identify opportunities to improve workflows, processes, and customer interactions across digital channels
Perform other duties as assigned

Bachelor’s degree in Marketing, Digital Marketing, Business, or a related field; equivalent experience will also be considered
2+ years of experience in digital merchandising, online catalog management, or onsite search management
2+ years of experience supporting or leading online merchandising operations for an eCommerce business
Experience working with digital merchandising and optimization platforms such as Optimizely, Cludo, or similar tools
Strong understanding of user experience (UX) principles and website conversion optimization strategies
Data-driven mindset with experience analyzing performance metrics and customer behavior to inform decisions
Strong project management, organizational, and prioritization skills in a fast-paced environment
Excellent communication and collaboration skills with the ability to work effectively across teams
Proficiency with Microsoft Office applications including Excel and Word
Ability to work independently, take initiative, and manage multiple priorities effectively
Strong attention to detail and sound judgment when handling business-critical information
Adaptability and flexibility in a changing digital environment

Competitive base salary ranging from $85,000 to $105,000 dependent on relevant experience and annual bonus based on company and individual performance
Comprehensive health coverage with multiple plan options (CDHP and PPO)
Company-paid life and disability insurance, 401(k) with company match, supplemental insurance options
Generous time off including PTO, paid holidays, parental leave, and compassionate care leave
Wellness and support programs including EAP resources, wellness incentives, and telehealth
Additional benefits including dental and vision coverage, FSAs/HSAs with company contributions, pet insurance, legal services, and identity theft protection
An employee-centric company that values and truly appreciates our most important asset: You!

Digital Merchandising Manager – GCG Connectivity, Power Solutions

Key skills