Key skills
Linux
About this role
Role Overview
- Help customers solve their problems every day
- Provide interactive solutions (chat, email, MS Teams)
- Work alongside senior co-workers who will share their knowledge
- Handle escalations with back-office teams
Requirements
- Knowledge of Windows, Mac, or Linux operating systems
- Support help desk knowledge
- Troubleshooting and problem-solving skills
- Customer support knowledge
- Active listener with flexibility to modify approach and adapt to customer needs
Tech Stack
- Linux
Benefits
- Flexible working hours
- Professional development opportunities
- Health insurance
- Be Well programs
- Access to certifications with Microsoft, Google, and Amazon