Key skills
AnalyticsSAPCommunicationTime Management
About this role
Role Overview
- Learning the HR operations for outsourcing services for our SAP MPS team
- Delivery assurance with high quality operational support across time management, benefits management, pensions, insurances and garnishments
- Comprehending the delivery of HR services to our customers, ensuring the effective execution of tasks within the team
- Closely working with internal stakeholders to ensure smooth HR processing and contribute to the timely and accurate delivery of HR services to clients
- Assisting with simple client inquiries
- Processing simple HR service cases and provide appropriate resolutions
- Collaborating with HR Operations Administrators and Specialists when needed
- Processing data records in HR systems in relation to Benefits, Pension and Insurance, Time Tracking and Garnishment
- Processing Document management where client self-service is not possible
- Managing the maintenance of Standard Operating Procedures (SOPs), Detailed Work Instructions (DWIs), guidelines, and other process documentation
- Maintaining close communication with key stakeholders
- Participating in data controls using the SAP Payroll Control Centre tool and SAP integration data monitoring tool.
Requirements
- Fluent in Danish and English languages
- At least 0.5 years of experience within an enterprise business outsourcing environment
- Basic experience with calculations, data processing and administrative tasks
- Good communication skills with the ability to work effectively with clients
- Ability to manage multiple priorities in a fast-paced environment and meet client needs efficiently
- Demonstrate the ability to work under pressure, prioritize tasks for the team effectively, and ensure high levels of client satisfaction
- High attention to details and strong organizational skills
- Ability to work in a fast-paced, dynamic environment with a focus on continuous improvement
- Willingness to learn and develop payroll expertise
- Preferred Skill Experience with SAP SuccessFactors, SAP Payroll, Call Centre technology, HR analytics and automation tools.
Benefits
- Flexible working hours and working from home
- Workation: possibility to work from any SD Worx location (4 weeks per year, EU countries)
- Free language courses (during your working hours)
- Referral program
- Learning opportunities: through an individual development plan and professional training
- Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there’s always room to grow within SD Worx!