Role Overview
- Redesign workflows for an AI-first world; embedding LLMs, automations, and better tooling where they create real value.
- Build things yourself: prototype in n8n, write a Python script, call an API, wire up a Notion AI agent. You don’t hand specs off, you ship v1, gather feedback, and iterate.
- Identify and implement automation opportunities that reduce manual work across teams.
- Embed deeply across the business, partnering hands-on with different teams day to day. Building trusted relationships and gaining a really strong, end-to-end understanding of how the business operates.
- Handle some core TechOps work too: basic IT support, device management, SaaS admin; because the people closest to the workflows often spot the best automation opportunities.
- Own and continuously improve our internal tooling and operational workflows (e.g. Google Workspace, Notion, Slack, MDM, password management, etc.).
- Improve how access is requested, granted, documented, and reviewed—balancing security and practicality.
- Support secure onboarding and device setup practices across the company.
- Coordinate joiner onboarding steps with People and managers: account provisioning, group membership, security setup, and first-day readiness.
- Manage hardware procurement and laptop setup, including MDM enrolment and baseline security configuration.
Requirements
- Excellent communication skills; you can communicate technical concepts to any audience
- You’re great at turning ambiguous problems into practical, well-owned solutions.
- Enjoy collaboration, open communication and reaching across functional borders.
- You can balance security with usability (you don’t default to “no”, you default to “how”).
- You communicate clearly with both technical and non-technical stakeholders and enjoy being a trusted partner.
- You like building repeatable processes and strong documentation—not just firefighting.
Bonus (not required): experience with Google Workspace Admin, MDM, endpoint security, AI, or automation platforms.
Tech Stack
Benefits
- Compensation
- £35k
- £45k base salary
- Flexible Working Hours
- Enhanced parental leave
- Annual leave allowance of 26 days, increasing to 30 with tenure and the option to buy additional days
- Work from home allowance
- Enhanced sick leave
- Private healthcare with our provider, AXA
- Regular company and team socials
- Uncapped budget for personal development
- Share options for all UK employees
- Customisable wellness budget and discounts on well-known brands with our partner ThanksBen