Delivering roaming, messaging and IoT operator deals, applying specialist knowledge of technologies, commercial models and operational requirements
Negotiating commercial and technical terms with operator partners within defined frameworks
Managing day-to-day relationships with global operator partners as the primary point of contact
Translating partner strategy into executable deals and measurable operational outcomes
Leading regular business reviews to track KPIs, traffic commitments and financial performance
Monitoring performance (traffic, revenue, cash flow, discounts) and taking action where needed
Managing operational and commercial issues including disputes, service escalations and blocking scenarios
Working closely with internal technical, billing and delivery teams to ensure agreements are fully supported
Communicating commercial and technical terms clearly across both technical and non-technical stakeholders

Experience within telecommunications, ideally in wholesale, roaming, messaging or interconnect
Strong understanding of SMS interworking and/or roaming commercial arrangements
Knowledge of IoT connectivity models and associated operational and commercial considerations
Familiarity with roaming and messaging technologies and GSMA standards and practices
Awareness of SS7 and its relevance to roaming and messaging services
Proven commercial negotiation skills and ability to manage partner agreements effectively
Strong relationship management skills with confidence engaging external operator partners
Ability to interpret and communicate complex technical and commercial concepts clearly
Strong problem-solving capability, particularly in high-value or complex situations
Ability to manage multiple partnerships and priorities in a structured and autonomous way

Operator Trading Manager

Key skills