Act as first point of contact for third party vendors, Invoice Processing Team and business end users to resolve their queries, making sure that all processes and controls are kept
Make sure that process documentations are up to date and aligned with all ISO requirements
Build up and maintain professional relationship with Business Partners and stakeholders, being the external face of BP towards the suppliers
Managing effective issue resolution on customer concerns
Ensure that issue log is up to date as raised / identified issues are captured or in case of available ticketing system, all incoming tickets picked up and processed according to the required SLA and daily performance targets.
Manage following activities: AP query handling, Process balance confirmation and dunning letters, respond statement requests and cover other administration, reporting and Accounts Payable accounting activities according to process descriptions.
Requirements
Language and Interpersonal skills with particular focus on client responsiveness
Experience in customer/vendor facing roles, including resolution of complex issues and deep investigation needs
Language knowledge (Reading, Writing, Speaking B2) – English
Language knowledge (Reading, Writing, Speaking B2) – German
Being a team-player
Flexibility
SAP system knowledge is a given advantage
Benefits
Different bonus opportunities based on performance
wide range of cafeteria elements
Life & health insurance, medical care package
Hybrid working arrangement aligned with team arrangements and business needs
Opportunity to build up long term career path and develop your skills with wide range of learning options
Celebrate in bp’s success. You may be eligible to join bp’s Global ShareMatch plan. This non-contractual benefit lets employees buy bp shares and receive matching shares, in line with plan rules
Family friendly workplace e.g.: Extended parental leave, Mother-baby room
Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
Possibility to join our social communities and networks
Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment
bp Hungary won the Most Attractive Employer 202 4 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research.